Welcome to luxebagout.top. Below are some frequently asked questions from our customers and their answers. If you have any additional questions, please feel free to contact our customer service team.

  1. How do I place an order?
    You can visit our website, select the furniture or decor you like, click “Add to Cart,” and follow the checkout instructions. If you need assistance, please contact our customer service.
  2. What payment methods are available?
    We accept a variety of payment methods, including credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options. Please ensure your payment information is kept secure and confidential.
  3. How long does it take for my order to be processed?
    Orders typically take 1-3 business days to process, depending on the product and shipping method you selected. Once shipped, we will send a confirmation email with tracking information.
  4. How much does shipping cost?
    Shipping costs depend on your order total and shipping address. The exact cost will be displayed during checkout.
  5. Where can I check the status of my order?
    You can check your order status by logging into your account or by finding it in the order confirmation email we sent you. If you do not receive a confirmation email, please check your spam folder.
  6. Can I return my product?
    Yes, we offer a 30-day return policy. If you are not satisfied with your purchase, you may return it within 30 days of receipt. Please review our Return & Refund Policy for details.
  7. Is the product covered by a warranty?
    All our furniture and decorative items come with a manufacturer’s warranty. Please refer to the product description for the specific warranty period and conditions or contact our customer service for more information.
  8. Can I change or cancel my order?
    If you need to change or cancel your order, please contact our customer service as soon as possible. We will do our best to accommodate your request, but if your order has already shipped, your request will be subject to our return policy.
  9. Are the product colors and sizes accurate?
    We strive to display the actual colors and sizes of our products on our website, but due to screen variations, actual colors may vary. Please carefully review the product description for accurate sizing information.
  10. Do you accept international orders?
    We accept international orders.